This report is part of “The global AI agenda,” a thought leadership program by MIT Technology Review Insights examining how organizations are using AI today and planning to do so in the future. Featuring a global survey of 1,004 AI experts conducted in January and February 2020, it explores AI adoption, leading use cases, benefits, and challenges, and seeks to understand how organizations might share data with each other to develop new business models, products, and services in the years ahead.
How are executives in Europe grappling with the opportunities and challenges of AI in their own businesses? What is their AI roadmap and where are they reaping benefits? The main findings of the report are as follows: